Service Agreements



Buy Kaspersky Now!

Home
Up


One Nation Under God



ITNS proudly follows Christian business ethics in all our dealings with customers

"Whatever you do, work at it with all your heart, as working for the Lord, not for men, since you know that you will receive an inheritance from the Lord as a reward.  It is the Lord Christ you are serving."
-Colossians 3:23-24


ITNS offers annual Service Maintenance Agreements to provide customers with on-going reliable service for their networks.  No matter how stable your network is, it will require regular administrative maintenance in order to keep it running at top efficiency.  Many network managers have found it more cost effective to out-source the administration of their networks rather than hiring additional staff to maintain them.  Out-sourcing saves companies money that would otherwise be spent on employee benefits, payroll taxes, and the like.

Maintenance support from ITNS can be purchased in any size block and can be delivered via on-site visits, remote VPN support, or even phone support.  ITNS offers a graduated scale for pricing maintenance agreements based on the maximum number of labor hours covered by the agreement, with larger agreements costing less per hour.  ITNS sales representatives can help determine the agreement size that best fits your organization's needs and budget.

Key Benefits

  • Service agreements available in price increments of 50, 100, 150, and 250 hours or more.
  • Hours can be used according to your schedule as needed or regular scheduled service can be arranged.
  • Commercial and Education rates are available
  • Service Agreements allow easy budgeting of network maintenance costs
  • Service Agreements are covered by ERATE with some limitations.

Capabilities

ITNS systems engineers have decades of experience in the information technology industry and receive continuing education in the latest products and technologies.  Our engineers have the knowledge to provide services with only minimal oversight by customer personnel.  We fully document all work and make certain that customers know what is being done to their networks at all times.

Multi-platform support

Our expertise includes Novell Netware and Linux, Microsoft Server and Workstation, and Cisco & Hewlett Packard hardware.
 
Certified Systems Engineers

Our systems engineers are certified and receive continuing education in the latest products and technologies.
 
Support From Partners

 
ITNS is a Novell Authorized Reseller and HP Education Reseller.  We also partner with Network Associates, Inc (McAfee), Computer Associates, Inc. (Arcserve), GWAVA Technologies, Inc. (GWAVA), Kaspersky Labs, Inc. (Kaspersky AV) and Cisco Systems, Inc.

For More Information Contact:

Ibarra-Thun Networking Services, Inc.
604 Meadow Creek Drive, Pflugerville, TX 78660
Tel: 512-252-3010
FAX: 512-252-3010
Internet:
info@ibarra-thun.com
 

Send mail to dthun@ibarra-thun.com with questions or comments about this web site.
Copyright © 2005 Ibarra-Thun Networking Services, Inc.
Last modified: 09/29/09