Overview

Reporting and Monitoring for Novell GroupWise
Imagine the possibilities... GroupWise telling you when it had a problem, compliance reports being automatically generated every week, the ability to see the overall health of your GroupWise system in just a glance, the ability to know that your system was as secure and healthy as it should be.

Redline puts the power to manage your entire GroupWise enterprise at your fingertips.  With a Web-based interface and Redline's GroupWise at a Glance™ dashboard, you can see your entire GroupWise system in a matter of seconds.  Redline also allows automated alerts via pager, email, or SNMP traps in addition to compliance and capacity planning reports and the availability to drill down into a single agent to verify its configuration.

The Power to Know at Your Fingertips

With Redline, there are no surprises.  With almost 6000 pieces of managed data, Redline is the most powerful tool on the market to manage GroupWise. Unlike other solutions that give you disjointed information or reports that just skim the surface, Redline puts it all together.  Problems like messages backing up in queues, disk space hogs, SMTP failures and slow message traffic are all a thing of the past with Redline.

The Power to Know is Redline.

Many organizations must adhere to specific requirements for IT security and privacy compliance. Whether you deal with Sarbanes-Oxley, HIPAA, GLBA or any of the other myriad of regulatory requirements, Redline can help you address these requirements for GroupWise.  Email is the single most important tool for communication and file storage.  As the superior solution for these regulatory issues for GroupWise, Redline can help.  Do you know if your GroupWise system is configured correctly for compliance?  Do you know if emails are leaving with sensitive information?  Leverage the powerful features of GroupWise within your enterprise.  Redline has the answers.

Redline is a reporting and monitoring solution for Novell GroupWise­ that provides, GroupWise at a Glance™, a dashboard for quick access to the most critical areas of GroupWise­, a real-time monitoring solution that notifies you via email or pager and a System viewer that allows you to see all of the details of your GroupWise components in a single view.  Redline produces reports for compliance, system analysis, capacity planning and security auditing.

With the integration of Blackberry Enterprise Server, Notify Technology NotifyLink, Toffa SyncWise 2005, and GMS/GMS2, we have begun to extend the reach of Redline to your mobility solutions.  Redline is a management application for your messaging system that includes technology from Novell, security and management technologies from GWAVA, and various mobility solutions.   The Redline team is constantly looking to add new technologies to our suite of integrations.

GroupWise administrators need the ability to track the delivery and performance of email through their systems.  Until now, many organizations had to guess at how long it took messages to be delivered or wait until users complained to know if mail was being delivered to or from the Internet on time.  With the message tracking feature of Redline, customers can now trend message traffic both internally and externally through the system. In many cases slow message delivery is just a precursor to bigger problems. Redline helps identify these issues.

Every Redline user can create complex reports with graphs, tables and charts.  Redline makes this easy without any knowledge of underlying technologies like XML, SQL queries or HTML.  Use the new Report Designer and all you need is a mouse and an idea and you can create the reports you need with minimal effort.

The Redline dashboard provides both quick and full health indicators that show on one page, in an easy to understand display, whether or not all of your monitored components are successfully connected to the Redline control center.  Every Redline administrator can have access to these easy to understand screens.  By deploying these quick and full health dashboard displays to your various administrators, you can easily cut down on confusion and ensure your systems are running at maximum performance.

While GroupWise is a very stable messaging platform, there are many risks that can slow performance or create issues for help desk administrators. Redline can identify people using too much disk space or who are rapidly reaching their limits, messages that are backed up in queues, slow delivery times, or a whole host of other issues. Via weekly reports, immediate alerts or the quick and easy dashboard, you can get the information you need the way you need it.
 

Whether you organization needs to show compliance with HIPAA, Sarbanes-Oxley, GLBA, the NIST gold standard or GroupWise Best Practices, the reporting in Redline is designed to address these concerns. Redline can provide reports that show continued compliance or identify areas where you may not be in compliance. If someone makes a change to a server that violates these standards, our alerting interface can immediately notify you to eliminate the risk.

GroupWise is a powerful solution for your organization, however many of the capabilities of GroupWise are under utilized. With Redline, you can determine the usage of features like WebAccess or show the overall ROI that GroupWise is providing your organization. This knowledge can help you increase the business benefits that GroupWise provides your organization.

Redline provides a powerful single view into your entire GroupWise system. Using our web based Dashboard; you will quickly see key alerts, performance counters and graphical gauges and charts that simply communicate the state of your GroupWise system. This is a powerful tool for reducing the time administrators spend in managing GroupWise and integrating GroupWise into your IT Operation Centers.

Redline employs a 2 tiered architecture which consists of an agent that that gathers information from each GroupWise server and a web based Control Center that provides a Dashboard, Reporting, Alerting and Configuration for Redline. The Agents natively support GroupWise on NetWare, Linux and Windows and the Control Center, as a web based application supports IE, Netscape and Firefox browsers.

Through the Control Center you can access the predefined HTML reports for Redline. The reports are organized by solution area to include System Operations, Disk Space Management, Compliance Reporting, ROI Analysis and much more. Additional reports can be easily generated via the Report Generator engine that is included in the Redline Control Center.

Redline provides configurable alerts on many areas of GroupWise such as system availability, message traffic, message delivery, and security compliance. The alerts can be viewed via our web based Control Center or sent to email, pagers, or via SNMP traps to 3rd party Monitoring architecture. Redline provides nearly 6000 pieces of information that it can monitor and report upon.  All of these values are categorized as predefined thresholds (status values) and recommendations (settings) based upon GroupWise best practices.  All of these values can be configured to meet your needs.  Delve into areas of GroupWise such as system availability, message traffic, message delivery, and security compliance.  The alerts can be viewed via our web based Control Center or sent to email, pagers, or via SNMP traps to 3rd party Monitoring architectures.

Our easy to use Dashboard provides a quick way to evaluate the overall health of your GroupWise systems. With alert indicators that tie into the monitoring infrastructure, performance indicators that show key information about GroupWise and graphs and RPM gauges that show message traffic and connected users, you will see everything you need in one screen. While everything is preconfigured out of the box, advanced users can customize the dashboard to meet their unique needs.

Unlike native or commercial tools that scatter information across multiple applications or provide information about a single server, Redline delivers your entire GroupWise enterprise in a single console. This interface provides access to reports, alerts and our dashboard all from any web browser.

Unlike other tools that give you a lot of data that you have to figure out for yourself, Redline is preconfigured out of the box with best practices and reports that help you immediately see the benefits of using the application. And with our ROI and Compliance reports, you are able to go beyond technology to quickly see the business benefits of GroupWise and Redline.

Through a commitment to open standards and solid alignment with the vision of Novell, Redline delivers value across every supported platform for GroupWise and support open source database infrastructure for increased scalability at a lower cost.

Unlike the native tools that provide just a few pieces of information, Redline delivers information on over 5000 areas of GroupWise, GWAVA and 3rd party solutions. In future releases, we will expand this capability to every area of GroupWise.