Overview

Archiving • Visibility • Data Leak Prevention • Compliance

Failure to comply with regulatory compliance (i.e. SOX, HIPAA) or a lack of over-sight of your BlackBerry® SmartPhone users can spell disaster (including fines and legal costs) for many departments and individuals in your organization.

• An executive level intelligence tool that archives all SMS, PIN messages and phone call usage data.
• **NEW**Integrates with Zantaz, Assentor, E-Vault, Retain for Groupwise and all other email archiving solutions that support SMTP, so that all SMS, PIN data and Phone call usage data resides in one archive repository.
• Ensures that management can monitor and is in control of BlackBerry® SmartPhone usage.
• Ensures compliance with regulatory legislation by providing Archiving and Auditing capabilities.

Until Retain for BlackBerry Enterprise Server, only email messages that passed through your BlackBerry® SmartPhones and your BlackBerry Enterprise Server could be archived by an email archiving program. This occurs at your mail server (i.e. Microsoft Exchange, Lotus Domino or Novell GroupWise server). Retain for BlackBerry Enterprise Server empowers organizations to archive and audit all SMS messages, PIN messages and phone call useage data for long-term electronic data retention.

Retain now allows you to integrate all PIN/SMS data and Phone usage data with your email archiving solution.

• Protect Intellectual Property (IP)
• Reduce Liability - Meet regulatory/legal obligations
  (SOX, HIPAA, FSA, FINRA, etc.)
• Monitor BlackBerry® SmartPhone usage
• Investigative/Forensic resource for fraud, theft or legal discovery
• Archived messages can be marked as reviewed by auditors
• Invisible to BlackBerry® SmartPhones and their users
• No thin-client on the device means fast and simple deployment
• BlackBerry® Smartphone users cannot adjust, alter or delete any incoming or outgoing message or phone call data

Retain for BlackBerry Enterprise Server allows administrators to specify which accounts a user is allowed to audit. Access to sensitive accounts can be limited to key personnel with security clearance. All activities are logged in the audit trail of Retain for BlackBerry Enterprise Server.

Search criteria may be based upon key words, dates, date ranges, and predefined regular expressions such as Social Security Numbers, etc. for SMS, PIN messages and phone call logs.  Data results from these messages are retrieved from the Retain for BlackBerry Enterprise Server SQL archive and can be exported to MS-Excel, Adobe pdf and MS-XPS formats.

Features

Retain now integrates with your email archiving solution!  ZANTAZ, E-Vault, Assentor, Retain for GroupWise and every other archiving solution today that supports SMTP, will integrate with Retain so that you can have all your PIN, SMS text message data and Phone call data in one repository.

Retain is an intelligence tool designed for legal and compliance auditors. Retain  has the ability to maintain oversight in real-time of all PIN, SMS text messages and phone usage data communications for all smartphones authorized on your BlackBerry® Enterprise Server

Real-Time means protection of intellectual property (IP). Now you can minimize the possibility of information leaks through misuse of company BlackBerry® SmartPhones.

Currently only email messages that pass through your BlackBerry® SmartPhones and your BlackBerry Enterprise Server can be archived by an email archiving program.

Retain archives all SMS messages, PIN messages and phone call usage data in an SQL database for long-term electronic data retention. None of this data can be altered or deleted at the SmartPhone level.

As mentioned earlier, Retain now also gives you the ability to deliver all PIN, SMS messages and phone call usage data as pieces of email to your email archiving solution which supports SMTP.

Searching the Retain archive data for discovery is intuitive, granular and fast.  Search by individual or groups/departments using numerous parameters and criteria.

Retain for BlackBerry Enterprise Server has the ability to export phone usage data, SMS and PIN messages into .xls, .pdf, or .xps formats for evidentiary review and assessment by your legal and audit teams.

When SMS, PIN messages and phone call logs are being audited, it is critical to maintain data integrity. Retain for BlackBerry Enterprise Server ensures that only authorized personnel can access the data and that no modifications can be made by BlackBerry® SmartPhone users.

The Retain Import tool allows an adminstrator to determine:

• which smartphone users' data will be archived
• the specific data per smartphone user to be archived

Retain's Rights Management feature allows administrators to specify for each auditor:

• which smartphone users' data they can view
• which functionalities of the Retain Archive Viewer discovery and management tool they will have
• the specific data they can view for each smartphone user they have access to.

This empowers management, because it allows them to set access to sensitive accounts for key personnel with appropriate security clearance.

All auditing activities are logged in the audit trail of Retain. You can audit the Auditors.

• BlackBerry® SmartPhone archiving and auditing capabilities for PIN, SMS text messages and Phone usage data.
• Electronic retention of SMS, PIN messages and Phone usage data:

                on an SQL server

                as individual pieces of email to be archived by any email archiving  
                solution (which supports SMTP)

• Server Based solution-No deployment of a thin client to your smartphones.
• Smartphone users cannot alter, adjust or delete any incoming or outgoing messages or phone call usage data.
• No additional hardware required*.
• Auditors can view messages and mark them as reviewed in the database
• Meet Regulatory compliance (Sarbanes-Oxley, HIPAA etc..
• Full use of SMS and PIN messaging while still maintaining compliance
• Intelligence tool designed for Auditors, Human Resources, Compliance/Information Security Officers and your legal department
• Granular search capabilities for all users' or groups of users' archived PIN/SMS text messages and Phone usage data.
• Protect Intellectual Property (IP)
• Conduct confidential audits
• Rights Management - Limit access to user accounts based on security clearance
• Complete Logging for Review of Auditing Activities-Audit the auditors
• Export data from employee communications (PIN, SMS and Phone usage data)
• Secure, portable evidence
• Monitor BlackBerry® SmartPhone usage
• Ability to query and export data from an SQL database
• Completely transparent to BlackBerry® SmartPhones and their users
• Real-Time Auditing and Notification with Redline Integration

^{*in those organizations currently using an SQL server}

_{Research In Motion, the RIM logo, BlackBerry, the BlackBerry logo and SureType are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries - these and other marks of Research In Motion Limited are used under license.}